It is with great sadness that we announce the passing of Steve Dorsey, owner of Solstice Pellet Stoves. Steve dedicated his career to serving customers with honesty, expertise, and genuine care. We are deeply grateful for the support and friendships he built over the years. As a result of Steve’s passing, Solstice Pellet Stoves is now permanently closed. We sincerely thank our customers, partners, and community for the trust and loyalty you have shown throughout the years. Steve’s legacy will live on in the countless homes he helped keep warm and the lasting relationships he created.
24 Hour Emergency Service Available
24 Hour Emergency Service Available
Offering Unmatched Pellet Stove Services
Stay Green, Keep it Clean
Whether you need pellet stove cleaning, repairs, routine stove maintenance, or installation, Solstice Pellet Stove Solutions has you covered. We have been in the business for years, taking care of a wide variety of situations. We can get your outdated pellet stove performing like it’s brand new, or repair any broken stoves with ease. Contact us to learn more about our range of services, and get started with a FREE initial consultation or estimate. We look forward to being able to assist you!
Your Satisfaction is Our Priority
Your Satisfaction is Our Priority
Unlike many other stove cleaning companies, Solstice Pellet Stove Solutions utilizes the best techniques and state-of-the-art equipment. We offer comprehensive pellet stove inspection options, checking for potential safety concerns and troubles. We remove everything, from ash to dust, providing you with a perfectly cleaned pellet stove. Prevent malfunctions and eliminate concerns with our cleaning services, and request an estimate today.
We offer comprehensive inspection and cleaning options, checking for potential safety concerns and troubles.
We carry general parts and gaskets for a wide range of makes and models, ensuring we can address your concerns.
Interested in getting a new pellet stove installed or exploring the options? Contact us today!
We make your outdated model good as new, at the fraction of a cost, and have all the parts necessary to get it operating again.
We offer comprehensive inspection and cleaning options, checking for potential safety concerns and troubles.
We carry general parts and gaskets for a wide range of makes and models, ensuring we can address your concerns.
Interested in getting a new pellet stove installed or exploring the options? Contact us today!
We make your outdated model good as new, at the fraction of a cost, and have all the parts necessary to get it operating again.
Customer Testimonials
Customer Testimonials
Tammy Chouinard30 March 2026
Steve was great, came out to inspect stove that had all of a sudden started making this loud sound, and stove getting extremely hot. We needed a new blower, ordered the part and installed on a Saturday afternoon. Total turnaround time was three days. Installed in one hour and unit was up and running, very reasonably priced. Will be scheduling maintenance with him for June cleaning. Highly recommended.
Richard Rose14 January 2026My pellet stove quit working Christmas Eve and I tried to find someone to fix it. One guy came out. Got estimate but never returned. Tried many people/places and got no where. Referred to Steve and called him. He knew what the issue was and talked me through it and after 2 weeks finally got it working. Thanks Steve!!!
Jamie Kelly31 March 2025Steve is extremely knowledgeable, and helped us fix a couple of random issues with our pellet boiler. He was patient, explained things so that we understood, and happy to help us resolve what we could over the phone. He answered our call on a Saturday morning during a crisis; he walked me through some self diagnosing; and when he came out to help - it was beyond obvious that he knows his stuff!! I cannot say enough good things about Steve, I would recommend him to anyone in a heartbeat!!!
Lauren Acevedo29 October 2024Extremely knowledgeable, efficient, has fixed major issues multiple times through the years. Best around. Really cares about doing a great job.
Nelson Mercado15 October 2024we recently bought a house and it came with a Whitfield pellet stove that wasn’t taken care of. It was checked thoroughly to make sure everything worked then cleaned inside out while explaining how it all works. Once cleaned and put back together he started it for us and recommended a few things to do throughout the winter. all in all very satisfied we will be calling them for our annual cleaning. Thanks again Steve
Wendy Selesky25 February 2024Steve is an awesome guy Helped us out in a jam! All my furore
Trahan Electrical Services28 February 2023Steve was a great help with diagnosing my stove over the phone and it was after hours! Will definitely be calling back this summer to schedule annual an annual cleaning. Excellent customer service
Aubrey Pervier19 February 2023Called at 9am on a Sunday morning with a blower problem. Had it fixed and burning beautifully by 11:30am on the same day. Service just doesn't get better than that. We'll be scheduling our yearly maintenance in May with this company and no one else!
Jean8 February 2023Steve came and evaluated my pellet stove. Even though he did not end up doing the work, he was polite, patient and informative during all communication. I would have used his services if it had been up to me
Tyler Hallock6 February 2023Very knowledgeable and helpful I took the time to talk me through doing a few things and explaining operations
Patrick “Real Estate Pat” Flaven30 January 2023Great service! My pellet stove broke down and I was expecting a lengthy repair time. Called Solstice, they came by right away and they had our Winslow PS40 up and running the same day! Highly recommended especially for the yearly cleaning service.
Mary Eastridge15 December 2022Steve is a pellet stove magician!! My stove was not working. The auger was turning, but no pellets would drop down to burnpot. Despite all the "expert" family suggestions that I got, still no go! In one 5 min phone call, Steve diagnosed it over the phone, I followed his step-by-step instructions, and it started running perfectly, immediately!! Can't say enough about this amazing man!!! Thanx again, Steve!!
Wayne Morrison29 November 2022I was a bit skeptical about this company when I saw the few negative reviews but figured I’d take the risk because there were quite a few recent positive reviews. Steve was very knowledgeable about the Napoleon stove, did a very good job fixing the gasket and blower motor that was making a terrible noise. Very prompt with his schedule and fair with his prices. For those complaining about parts being over priced coming from somebody that works in the trades.. It’s only fair to upcharge on the price as he is taking a gamble hoping the parts he orders from the manufacturer are not defective because if they are unfortunately he has to come back and fix it on his dime if it’s within the warranty time. Overall very satisfied with the quality of work and price. Probably could have done without the dog but that’s a personal preference because I’m not a huge fan of little dogs but it’s a certified service dog that was well behaved.
Salvatore Rauseo17 September 2022Steve installed my Hartman 3 years ago and did an awesome job. I burn 3 tons a year. He has cleaned and serviced it every year since and when he is finished it looks and runs like new. I strongly recommend him for all of your pellet stove needs
Thomas Nintzel9 July 2022I own an older stove that Solistice has helped me operate efficiently. Steve proved to be knowledgeable and went the extra mile to make my stove look and operate the way it should. And I like his dog!
Wayne B24 June 2022Steve was professional, friendly, on time and reasonably priced. Went above and beyond what I expected for a Pellet Stove Cleaning. Dog Lilly was also great. We highly recommend Solistice Pellet Stove Service.
Jessica Quinn2 November 2021We are new to owning a house with pellet stoves. Steve did a great job explaining how to use them and maintain them. He provided a receipt and did a thorough job cleaning our two stoves. He did bring his dog which did not bother us at all. We plan on using his service again in the summer.
Lou M12 October 2021Awesome experience. Steve fixed my stove and thoroughly cleaned it in a jiffy. Prices were fair,Highly recommended.
KIM Albro4 August 2021Steve saved me a lot of money by helping me on the phone in the winter months. I hired him to come service my pellet stove. Nice, efficient, and takes pride in what he does. Reasonably priced and he drove 50 miles.
S Webbe28 October 2020We have 2 pellet stoves in our home that needed regular maintenance. Steve was professional, knowledgeable, and did a great job servicing our pellet stove. I would highly recommend him!
Jonathan Mulla12 June 2020My new house in New Hampshire came with a pellet stove, having no experience with one, I called Steve for an initial service visit. He promptly inspected and cleaned the stove and showed me how to operate it. He was very professional and thorough with his cleaning. Once when I was having some difficulty with the stove, he made a special trip and helped me get it back to function. Thank you Steve!
Skylar Charland22 November 2019Amazed!!! We have called around a few other companies to only not hear back. Steve answered his phone on the first try on his day off. Came out to the house within the hour and fixed our harmon for us. He was very professional and gave alot of useful advice! We will continue using his services!!! Thank you steve!
Kristof Plummer11 October 2019Steve had been out to the house a few times and does an amazing job with his clean out service for my stove. He even gave it a little touch up paint to make it look brand new. Came out quickly to the house and even gave me some great free advice over the phone.
Diane Kolbe10 March 2019Steve of Solstice has been servicing our Harman pellet stove for eight years. He cleans it every spring, and whenever we have had a problem over the years in winter (won't light, needs new igniter, etc.), he comes right out and fixes it. This man knows what he is doing and does a great job. Solstice prices are reasonable, and he has never been anything but polite with us. The best thing - he knows pellet stoves inside and out. Highly recommend.
atbaps16 November 2016I had a very challenging time finding a Pellet stove company in the Lakes Region that would not service the model Pellet stove I had or who never returned phone calls. One company came out after waiting all day at 6 PM took the stove apart and said they would come back the next morning and never showed up. I finally received a return call and they gave me a quote that was extreme for what the stove needed and also said they would not be back out for another month leaving the stove and all the parts in disarray. Steve from Pellet Stove Solutions was professional, Timely, prompt, true to his word and his price which he was able to provide over the phone without even going to the house was right on. The best part was it was half the price of the other company who left the stove in pieces. He showed up on time as scheduled despite being an hour away and sent me pictures of the stove running perfectly. I would highly recommend him! Ang Laconia
Colleen Ferreira5 November 2016We just had our St Croix pellet stove cleaned. We have had it cleaned before by 3 different companies and it never seemed to help. The flame was always lazy and I could never turn it up all the way. I highly recommend this company to everyone. My pellet stove runs like it's brand new now! He even touched it up with spray paint so it looks brand new too! Very professional!... Great job... Thank you Colleeni Milford Nh
We Work On All Major Brands
We Work On All Major Brands
Posted on GoogleSteve was great, came out to inspect stove that had all of a sudden started making this loud sound, and stove getting extremely hot. We needed a new blower, ordered the part and installed on a Saturday afternoon. Total turnaround time was three days. Installed in one hour and unit was up and running, very reasonably priced. Will be scheduling maintenance with him for June cleaning. Highly recommended.Tammy Chouinard30 March 2026
Posted on GoogleMy pellet stove quit working Christmas Eve and I tried to find someone to fix it. One guy came out. Got estimate but never returned. Tried many people/places and got no where. Referred to Steve and called him. He knew what the issue was and talked me through it and after 2 weeks finally got it working. Thanks Steve!!!Richard Rose14 January 2026
Posted on GoogleSteve is extremely knowledgeable, and helped us fix a couple of random issues with our pellet boiler. He was patient, explained things so that we understood, and happy to help us resolve what we could over the phone. He answered our call on a Saturday morning during a crisis; he walked me through some self diagnosing; and when he came out to help - it was beyond obvious that he knows his stuff!! I cannot say enough good things about Steve, I would recommend him to anyone in a heartbeat!!!Jamie Kelly31 March 2025
Posted on GoogleExtremely knowledgeable, efficient, has fixed major issues multiple times through the years. Best around. Really cares about doing a great job.Lauren Acevedo29 October 2024
Posted on Googlewe recently bought a house and it came with a Whitfield pellet stove that wasn’t taken care of. It was checked thoroughly to make sure everything worked then cleaned inside out while explaining how it all works. Once cleaned and put back together he started it for us and recommended a few things to do throughout the winter. all in all very satisfied we will be calling them for our annual cleaning. Thanks again SteveNelson Mercado15 October 2024
Posted on GoogleSteve is an awesome guy Helped us out in a jam! All my furoreWendy Selesky25 February 2024
Posted on GoogleSteve was a great help with diagnosing my stove over the phone and it was after hours! Will definitely be calling back this summer to schedule annual an annual cleaning. Excellent customer serviceTrahan Electrical Services28 February 2023
Posted on GoogleCalled at 9am on a Sunday morning with a blower problem. Had it fixed and burning beautifully by 11:30am on the same day. Service just doesn't get better than that. We'll be scheduling our yearly maintenance in May with this company and no one else!Aubrey Pervier19 February 2023
Posted on GoogleSteve came and evaluated my pellet stove. Even though he did not end up doing the work, he was polite, patient and informative during all communication. I would have used his services if it had been up to meJean8 February 2023
Posted on GoogleVery knowledgeable and helpful I took the time to talk me through doing a few things and explaining operationsTyler Hallock6 February 2023
Posted on GoogleGreat service! My pellet stove broke down and I was expecting a lengthy repair time. Called Solstice, they came by right away and they had our Winslow PS40 up and running the same day! Highly recommended especially for the yearly cleaning service.Patrick “Real Estate Pat” Flaven30 January 2023
Posted on GoogleSteve is a pellet stove magician!! My stove was not working. The auger was turning, but no pellets would drop down to burnpot. Despite all the "expert" family suggestions that I got, still no go! In one 5 min phone call, Steve diagnosed it over the phone, I followed his step-by-step instructions, and it started running perfectly, immediately!! Can't say enough about this amazing man!!! Thanx again, Steve!!Mary Eastridge15 December 2022
Posted on GoogleI was a bit skeptical about this company when I saw the few negative reviews but figured I’d take the risk because there were quite a few recent positive reviews. Steve was very knowledgeable about the Napoleon stove, did a very good job fixing the gasket and blower motor that was making a terrible noise. Very prompt with his schedule and fair with his prices. For those complaining about parts being over priced coming from somebody that works in the trades.. It’s only fair to upcharge on the price as he is taking a gamble hoping the parts he orders from the manufacturer are not defective because if they are unfortunately he has to come back and fix it on his dime if it’s within the warranty time. Overall very satisfied with the quality of work and price. Probably could have done without the dog but that’s a personal preference because I’m not a huge fan of little dogs but it’s a certified service dog that was well behaved.Wayne Morrison29 November 2022
Posted on GoogleSteve installed my Hartman 3 years ago and did an awesome job. I burn 3 tons a year. He has cleaned and serviced it every year since and when he is finished it looks and runs like new. I strongly recommend him for all of your pellet stove needsSalvatore Rauseo17 September 2022
Posted on GoogleI own an older stove that Solistice has helped me operate efficiently. Steve proved to be knowledgeable and went the extra mile to make my stove look and operate the way it should. And I like his dog!Thomas Nintzel9 July 2022
Posted on GoogleSteve was professional, friendly, on time and reasonably priced. Went above and beyond what I expected for a Pellet Stove Cleaning. Dog Lilly was also great. We highly recommend Solistice Pellet Stove Service.Wayne B24 June 2022
Posted on GoogleWe are new to owning a house with pellet stoves. Steve did a great job explaining how to use them and maintain them. He provided a receipt and did a thorough job cleaning our two stoves. He did bring his dog which did not bother us at all. We plan on using his service again in the summer.Jessica Quinn2 November 2021
Posted on GoogleAwesome experience. Steve fixed my stove and thoroughly cleaned it in a jiffy. Prices were fair,Highly recommended.Lou M12 October 2021
Posted on GoogleSteve saved me a lot of money by helping me on the phone in the winter months. I hired him to come service my pellet stove. Nice, efficient, and takes pride in what he does. Reasonably priced and he drove 50 miles.KIM Albro4 August 2021
Posted on GoogleWe have 2 pellet stoves in our home that needed regular maintenance. Steve was professional, knowledgeable, and did a great job servicing our pellet stove. I would highly recommend him!S Webbe28 October 2020
Posted on GoogleMy new house in New Hampshire came with a pellet stove, having no experience with one, I called Steve for an initial service visit. He promptly inspected and cleaned the stove and showed me how to operate it. He was very professional and thorough with his cleaning. Once when I was having some difficulty with the stove, he made a special trip and helped me get it back to function. Thank you Steve!Jonathan Mulla12 June 2020
Posted on GoogleAmazed!!! We have called around a few other companies to only not hear back. Steve answered his phone on the first try on his day off. Came out to the house within the hour and fixed our harmon for us. He was very professional and gave alot of useful advice! We will continue using his services!!! Thank you steve!Skylar Charland22 November 2019
Posted on GoogleSteve had been out to the house a few times and does an amazing job with his clean out service for my stove. He even gave it a little touch up paint to make it look brand new. Came out quickly to the house and even gave me some great free advice over the phone.Kristof Plummer11 October 2019
Posted on GoogleSteve of Solstice has been servicing our Harman pellet stove for eight years. He cleans it every spring, and whenever we have had a problem over the years in winter (won't light, needs new igniter, etc.), he comes right out and fixes it. This man knows what he is doing and does a great job. Solstice prices are reasonable, and he has never been anything but polite with us. The best thing - he knows pellet stoves inside and out. Highly recommend.Diane Kolbe10 March 2019
Posted on GoogleI had a very challenging time finding a Pellet stove company in the Lakes Region that would not service the model Pellet stove I had or who never returned phone calls. One company came out after waiting all day at 6 PM took the stove apart and said they would come back the next morning and never showed up. I finally received a return call and they gave me a quote that was extreme for what the stove needed and also said they would not be back out for another month leaving the stove and all the parts in disarray. Steve from Pellet Stove Solutions was professional, Timely, prompt, true to his word and his price which he was able to provide over the phone without even going to the house was right on. The best part was it was half the price of the other company who left the stove in pieces. He showed up on time as scheduled despite being an hour away and sent me pictures of the stove running perfectly. I would highly recommend him! Ang Laconiaatbaps16 November 2016
Posted on GoogleWe just had our St Croix pellet stove cleaned. We have had it cleaned before by 3 different companies and it never seemed to help. The flame was always lazy and I could never turn it up all the way. I highly recommend this company to everyone. My pellet stove runs like it's brand new now! He even touched it up with spray paint so it looks brand new too! Very professional!... Great job... Thank you Colleeni Milford NhColleen Ferreira5 November 2016