Steve was great, came out to inspect stove that had all of a sudden started making this loud sound, and stove getting extremely hot. We needed a new blower, ordered the part and installed on a Saturday afternoon. Total turnaround time was three days. Installed in one hour and unit was up and running, very reasonably priced. Will be scheduling maintenance with him for June cleaning. Highly recommended.

My pellet stove quit working Christmas Eve and I tried to find someone to fix it. One guy came out. Got estimate but never returned. Tried many people/places and got no where. Referred to Steve and called him. He knew what the issue was and talked me through it and after 2 weeks finally got it working. Thanks Steve!!!

Steve is extremely knowledgeable, and helped us fix a couple of random issues with our pellet boiler. He was patient, explained things so that we understood, and happy to help us resolve what we could over the phone. He answered our call on a Saturday morning during a crisis; he walked me through some self diagnosing; and when he came out to help - it was beyond obvious that he knows his stuff!! I cannot say enough good things about Steve, I would recommend him to anyone in a heartbeat!!!

Extremely knowledgeable, efficient, has fixed major issues multiple times through the years. Best around. Really cares about doing a great job.

we recently bought a house and it came with a Whitfield pellet stove that wasn’t taken care of. It was checked thoroughly to make sure everything worked then cleaned inside out while explaining how it all works. Once cleaned and put back together he started it for us and recommended a few things to do throughout the winter. all in all very satisfied we will be calling them for our annual cleaning. Thanks again Steve

Steve is an awesome guy Helped us out in a jam! All my furore

Steve was a great help with diagnosing my stove over the phone and it was after hours! Will definitely be calling back this summer to schedule annual an annual cleaning. Excellent customer service

Called at 9am on a Sunday morning with a blower problem. Had it fixed and burning beautifully by 11:30am on the same day. Service just doesn't get better than that. We'll be scheduling our yearly maintenance in May with this company and no one else!

Steve came and evaluated my pellet stove. Even though he did not end up doing the work, he was polite, patient and informative during all communication. I would have used his services if it had been up to me

Very knowledgeable and helpful I took the time to talk me through doing a few things and explaining operations

Great service! My pellet stove broke down and I was expecting a lengthy repair time. Called Solstice, they came by right away and they had our Winslow PS40 up and running the same day! Highly recommended especially for the yearly cleaning service.

Steve is a pellet stove magician!! My stove was not working. The auger was turning, but no pellets would drop down to burnpot. Despite all the "expert" family suggestions that I got, still no go! In one 5 min phone call, Steve diagnosed it over the phone, I followed his step-by-step instructions, and it started running perfectly, immediately!! Can't say enough about this amazing man!!! Thanx again, Steve!!

I was a bit skeptical about this company when I saw the few negative reviews but figured I’d take the risk because there were quite a few recent positive reviews. Steve was very knowledgeable about the Napoleon stove, did a very good job fixing the gasket and blower motor that was making a terrible noise. Very prompt with his schedule and fair with his prices. For those complaining about parts being over priced coming from somebody that works in the trades.. It’s only fair to upcharge on the price as he is taking a gamble hoping the parts he orders from the manufacturer are not defective because if they are unfortunately he has to come back and fix it on his dime if it’s within the warranty time. Overall very satisfied with the quality of work and price. Probably could have done without the dog but that’s a personal preference because I’m not a huge fan of little dogs but it’s a certified service dog that was well behaved.

Steve installed my Hartman 3 years ago and did an awesome job. I burn 3 tons a year. He has cleaned and serviced it every year since and when he is finished it looks and runs like new. I strongly recommend him for all of your pellet stove needs

I own an older stove that Solistice has helped me operate efficiently. Steve proved to be knowledgeable and went the extra mile to make my stove look and operate the way it should. And I like his dog!

Steve was professional, friendly, on time and reasonably priced. Went above and beyond what I expected for a Pellet Stove Cleaning. Dog Lilly was also great. We highly recommend Solistice Pellet Stove Service.

We are new to owning a house with pellet stoves. Steve did a great job explaining how to use them and maintain them. He provided a receipt and did a thorough job cleaning our two stoves. He did bring his dog which did not bother us at all. We plan on using his service again in the summer.

Awesome experience. Steve fixed my stove and thoroughly cleaned it in a jiffy. Prices were fair,Highly recommended.

Steve saved me a lot of money by helping me on the phone in the winter months. I hired him to come service my pellet stove. Nice, efficient, and takes pride in what he does. Reasonably priced and he drove 50 miles.

We have 2 pellet stoves in our home that needed regular maintenance. Steve was professional, knowledgeable, and did a great job servicing our pellet stove. I would highly recommend him!

My new house in New Hampshire came with a pellet stove, having no experience with one, I called Steve for an initial service visit. He promptly inspected and cleaned the stove and showed me how to operate it. He was very professional and thorough with his cleaning. Once when I was having some difficulty with the stove, he made a special trip and helped me get it back to function. Thank you Steve!

Amazed!!! We have called around a few other companies to only not hear back. Steve answered his phone on the first try on his day off. Came out to the house within the hour and fixed our harmon for us. He was very professional and gave alot of useful advice! We will continue using his services!!! Thank you steve!

Steve had been out to the house a few times and does an amazing job with his clean out service for my stove. He even gave it a little touch up paint to make it look brand new. Came out quickly to the house and even gave me some great free advice over the phone.

Steve of Solstice has been servicing our Harman pellet stove for eight years. He cleans it every spring, and whenever we have had a problem over the years in winter (won't light, needs new igniter, etc.), he comes right out and fixes it. This man knows what he is doing and does a great job. Solstice prices are reasonable, and he has never been anything but polite with us. The best thing - he knows pellet stoves inside and out. Highly recommend.

I had a very challenging time finding a Pellet stove company in the Lakes Region that would not service the model Pellet stove I had or who never returned phone calls. One company came out after waiting all day at 6 PM took the stove apart and said they would come back the next morning and never showed up. I finally received a return call and they gave me a quote that was extreme for what the stove needed and also said they would not be back out for another month leaving the stove and all the parts in disarray. Steve from Pellet Stove Solutions was professional, Timely, prompt, true to his word and his price which he was able to provide over the phone without even going to the house was right on. The best part was it was half the price of the other company who left the stove in pieces. He showed up on time as scheduled despite being an hour away and sent me pictures of the stove running perfectly. I would highly recommend him! Ang Laconia

We just had our St Croix pellet stove cleaned. We have had it cleaned before by 3 different companies and it never seemed to help. The flame was always lazy and I could never turn it up all the way. I highly recommend this company to everyone. My pellet stove runs like it's brand new now! He even touched it up with spray paint so it looks brand new too! Very professional!... Great job... Thank you Colleeni Milford Nh